The room is quite clean. The housekeepers are helpful and courteous. However, the front office refused to cooperate with us when we brought to their attention that we booked a bigger room. We even evidenced it by showing them the details of the online booking. However, they kept gaslighting us and trying to make us believe that we were in a 22m2 room when it was clearly a 15m2 room. Don’t be in the hospitality sector if you don’t like to help your guests.
CHALAK TAHIR ANWAR
家庭出遊
經濟房
入住於2024年09月
4.7
很棒
評價於:2024年10月04日
Great hotel friendly staff
訪客用戶
其他
經濟房
入住於2025年04月
5.0
超讚
評價於:2025年04月08日
Tip top
訪客用戶
家庭出遊 城景標準房
入住於2024年08月
3.7
評價於:2024年08月11日
The room is quite clean. The housekeepers are helpful and courteous. However, the front office refused to cooperate with us when we brought to their attention that we booked a bigger room. We even evidenced it by showing them the details of the online booking. However, they kept gaslighting us and trying to make us believe that we were in a 22m2 room when it was clearly a 15m2 room. Don’t be in the hospitality sector if you don’t like to help your guests.
訪客用戶
家庭出遊
城景標準房
入住於2024年08月
CHALAK TAHIR ANWAR
家庭出遊
經濟房
入住於2024年09月
訪客用戶
其他
經濟房
入住於2025年04月
訪客用戶
家庭出遊 城景標準房
入住於2024年08月
CHALAK TAHIR ANWAR
家庭出遊 經濟房
入住於2024年09月
訪客用戶
其他 經濟房
入住於2025年04月